Creative Sound Blaster Recon3Di How To Solve This

Does not take much movement or misalignment to disrupt the connectivity.

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Was previously using Nvidia High definition audio built into the motherboard.

The right speaker has the onoff, volume and base control and connects to the sub via VGA.

When plugged into the motherboard sound card both speakers and the sub work fine.

When plugged into the Sound Blaster Z the left speaker plays normally the sub works and no sound comes out of the right speaker.

Testing sound output in the Sound Blaster control panel sound comes from the left and instead of sound coming from the right I can hear it trying to play though the sub.

Made sure let right balance are even and volume up in windows control panel and sound card control panel.

So there is no problem with the speakers or the motherboard sound card.

The only problem is when its plugged into the Sound Blaster Z.

Headphones work correctly in sound blaster z and have tried plugging speakers into all inputs into sound blaster z including the headphone port with same results described above.

Eventually got both speaker playing somehow, the next day I booted up and had the same problem and only have one speaker and the sub in use.

Creative Sound Blaster Recon3Di How To Solve This

Is it a windows 10 compatibility issue I am at a loss of how to solve this,can anyone help please.

That seems to be the only constant with respect to the right speaker failure.

Especially if the problem is intermittent as it seems to be: i.e., eventually got both speakers playing somehow.

Be sure that the 3.5 mm male connection is fully into the sound cards port - may seem so with a new sound card but a close look is warranted.

May be some manufacturing or packing debris causing some interference with a proper connection.

Plug is not stopping in the correct place to establish the required stereo connections.